Effective Date: 2025
At PSR Aircon’s , we are committed to protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or interact with our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you visit or contact us through our website:
Personal Information:
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Full Name
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Email Address
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Phone Number
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Physical Address (if service is requested)
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Any information you voluntarily submit via contact forms, email, or WhatsApp
Non-Personal Information:
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IP Address
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Browser type and version
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Device information
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Pages visited and time spent on our website
2. How We Use Your Information
We use your information to:
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Respond to your inquiries and service requests
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Schedule and manage aircon installations, repairs, or maintenance
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Send quotes, invoices, or promotional offers (with your consent)
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Improve our website and customer service experience
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Comply with any legal or regulatory obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information only with:
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Service providers who help us operate our business (e.g., technicians or delivery partners)
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Government authorities or law enforcement when required by law
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In the event of a business transfer or restructuring (you’ll be notified if this happens)
4. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but strive to use acceptable means to protect your personal information.
5. Your Rights
You have the right to:
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Request access to the personal data we have about you
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Request correction or deletion of your personal data
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Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at Stef_Rossouw@outlook.com
6. Cookies
We may use cookies to enhance user experience, understand usage patterns, and improve website performance. You can disable cookies via your browser settings, but this may affect how certain features function.
7. Links to Other Sites
Our website may include links to third-party websites (e.g., social media pages). We are not responsible for the privacy practices or content of those sites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
📧 Email: Stef_Rossouw@outlook.com
📞 Phone: +27 72 380 2326
📍 Address: George, PE, Bloemfontein, Cape Town, Limpopo